Welcome to the US ROK Mobile support page, we are here to help you:Email us at firstname.lastname@example.org
Talk to us live at (877) 644-1182
(Our calling hours are Monday to Friday from 9:00 am to 10:00 pm and Saturdays from 9:00 am to 6:00 pm EST)
- ★ What is my monthly service fee?
- ★ How do I sign up for ROK Mobile?
- ★ How do I know if my device is compatible with ROK Mobile?
- ★ Can I purchase more data?
- ★ Does ROK Mobile offer Wi-Fi hotspots?
- ★ What happens after I consume my 4G LTE data?
- ★ What is Data Stretcher?
- ★ Who can get Data Stretcher?
- ★ How much does the Data Stretcher cost?
- ★ How do I turn Data Stretcher off and on?
- ★ When I turn Data Stretcher off or on, is it immediate or is there a lag time?
- ★ How much more video can I watch with Data Stretcher?
- ★ What is the MyROK application?
- ★ How do I access my ROK Mobile account?
- ★ Can I manage my account online?
- ★ How can I make a payment?
- ★ How do I manage my data?
- ★ How do I check my data usage?
- ★ What is local number portability?
- ★ Will ROK Mobile charge me any fees for porting my service?
- ★ How long will it take to port my number?
- ★ Should I cancel my existing service before porting my mobile number to ROK Mobile?
- ★ How will I know when the port to ROK Mobile is complete?
- ★ What happens to my old service once my number finishes porting?
- ★ When am I eligible for my ROK LIFE Benefits?
- ★ Roadside Assistance FAQs
- ★ Pharmacy Savings FAQs
- ★ Telemedicine FAQs
- ★ Accidental Death FAQs
- ★ Burial & Cremation Insurance FAQs
- ★ How do I login to my account?
- ★ Which countries can I call and what are the rates?
- ★ What happens if I call someone who has the app?
- ★ Can I make calls to both cell phones and landlines?
- ★ How does the Unlimited plan work?
- ★ Can I make calls over Wi-Fi without cellular connection?