How do I designate a beneficiary to my policy?
Upon activating your eligible ROK Mobile plan, ROK Mobile will email you a beneficiary designation form to complete your designated beneficiary. This information will be important to have on file in the event there is a claim. Should you have additional questions please contact ROK Customer Support by calling 909-597-7300.
How does my beneficiary receive the policy benefits if I am killed in an accident?
The beneficiary or guardian of a minor beneficiary must contact the insurance company by filing a claim at 844-300-2506, reference policy # 9908-07-49. A claim must be filed with the insurance company.
How do I change a beneficiary to my policy?
Please download the MyROK app from iTunes or the Google Play Store and follow the prompts to edit your beneficiary. For questions about the MyROK app, please call Customer Support at 909-597-7300 or email firstname.lastname@example.org.
How to file a claim:
Your beneficiary will contact the Claim Benefit Services P.O. Box 459084, Sunrise, FL 33345 or call phone number 844-300-2506.